Patient Call System/Automated Arrival System

We have a touch screen installed in reception to allow patients to sign in for their appointments on arrival at the surgery. We hope this will reduce the queue at reception freeing up time for staff to deal with other patient needs.  Anyone who is unhappy with using the touch screen can still let the receptionists know they have arrived in the usual way.
When you are called, the television information screen in reception will display your name and the room to go to.

     

     

     

     

    My Health Online

    My Health Online is a service provided by National Wales Health Informatics Service that allows you to access your practice online. My Health Online includes a number of optional features, including:

    • Checking, booking and cancelling appointments.
    • Checking your medication and ordering repeat medication.
    • Updating your contact information, including mobile phone number and email address.
    • Sending messages to your practice, so avoiding the need for a phone call for routine enquiries.

    Your practice may not offer all these features. Ask your practice which ones are available.