Do you look after someone?  Are you a Carer?

"A Carer is someone who provides unpaid help and support to a relative, friend or neighbour who could not manage on their own due to illness, disability, frailty, physical impairment, mental ill health or substance misuse."

Does this sound like you?  If so, you are an Unpaid Carer.  We are interested in identifying Carers, especially those people who may be caring without help or support.  We know that Carers are often "hidden" looking after a family member or helping a friend or neighbour with day to day tasks and may not see themselves as a Carer.

We feel that caring for someone is an important and valuable role in the community, which is often a 24-hour job that can be very demanding and isolating for the Carer.  We further believe Carers should receive appropriate support by way of access to accurate information on a range of topics such as entitlement to benefits and respite care and not least a listening ear when things get too much.

Why Unpaid Carers are vital?

Unpaid Carers provide around 97% of the Care in the community and save the NHS in Wales over £8.1 billion each year.  It is recognised that Carers contribute a significant saving to the NHS by looking after relatives, neighbours or friends who might otherwise have to go into long term care.  Young Carers, under the age of 18 may be particularly vulnerable due to their inexperience and lack of life-skills.  Young Adult Carers, between the age of 18-25 can be the most hidden group of Carers in our society.  Therefore we are committed to providing appropriate support and consideration to our patients who are Carers whatever their age.

Registering as a Carer - Benefits

If you are a Carer, please let your GP Surgery know.  A Carers Registration/Referral Form is available in the Surgery or ask to speak to the Practice Carers Co-Ordinator, Mrs. Sandra Griffiths, we look forward to hearing from you.

Complete the Carers Identification Form. The Practice will update your medical records to show that you are a Carer and who you are caring for.

Complete the Carers Registration Form. The Practice will pass on your details to Pembrokeshire Association of Voluntary Services (PAVS) who can assess your needs and provide relevant information and advice, local support services and newsletters.

If the person you care for wishes to give permission for you to have access to their medical records and personal details please complete the Agreement / Consent Form, available from your GP Surgery.

Why should you register as a Carer with your GP surgery?

Registering as a Carer may help your health care team to:

~ understand your caring responsibilities.

~ signpost you to information, help and support, either now or in the future.

~ share information about the person you care for (with appropriate written consent).

~ may provide more flexible appointments that reflect your caring role.

~ offer you an annual flu jab (free).

~ refer you to other services or organisations that might be able to help you.

What is a Carer's Needs Assessment?

As a Carer, you are entitled to have a Carers Needs Assessment by Social Services.  It is a chance to talk about your needs as a Carer and the possible ways help could be given.  it also looks at the needs of the person you care for.  This could be done separately, or together, depending on the situation.  There is no charge for an assessment.  Every Carer is entitled to an assessment; however it is not an assessment of your ability to provide care.  When you register with us as a Carer, the practice will offer  you the chance of a referral.

Additional information and support

We have a dedicated Carers notice board in the waiting room with a lot of information and news.

Information can also be found at:

~ Pembrokeshire County Council

~ PCISS: Pembrokeshire Carers Information and Support Service

~ Action for Children - Young Carers Service


~  Hywel Dda University Health Board

~  NHS Direct

~  Carers Wales

~  Carers Trust

~  DirectGov

~  Citizens Advice Bureaux

~ Dewis Cymru: information or advice about your well-being

~  Age Cymru

~  West Wales Action for Mental Health



My Health Online

My Health Online is a service provided by National Wales Health Informatics Service that allows you to access your practice online. My Health Online includes a number of optional features, including:

  • Checking, booking and cancelling appointments.
  • Checking your medication and ordering repeat medication.
  • Updating your contact information, including mobile phone number and email address.
  • Sending messages to your practice, so avoiding the need for a phone call for routine enquiries.

Your practice may not offer all these features. Ask your practice which ones are available.