Suggestions and Concerns

We welcome suggestions from our patients, which can be given at any time to the practice staff. We operate a practice concerns procedure as part of the NHS system ‘Putting things Right’. Our Practice Manager will give you further information and discuss any problems. A practice concerns leaflet is available from reception. You may also contact Hywel Dda Local Health Board on 01437 771221.

My Health Online

My Health Online is a service provided by National Wales Health Informatics Service that allows you to access your practice online. My Health Online includes a number of optional features, including:

  • Checking, booking and cancelling appointments.
  • Checking your medication and ordering repeat medication.
  • Updating your contact information, including mobile phone number and email address.
  • Sending messages to your practice, so avoiding the need for a phone call for routine enquiries.

Your practice may not offer all these features. Ask your practice which ones are available.