If you have run out of your prescribed medication you can use our Accessing Medicines guide to find out where to get help.

If you run out of your prescribed repeat medication and it is outside of your GP surgery’s usual working hours (e.g. Monday to Friday 6.30pm to 8.00am, Saturday, Sunday and bank holidays), then you can visit some pharmacies in Wales for an Emergency Medicines Supply Service, free of charge.

The service is only for patients who have an immediate need and cannot wait until their GP surgery reopens.

It is important that:

• You attend in person - you cannot send a representative to the pharmacy.

• You must be able to provide proof that you are on the medication requested. For example, an empty medicines packet or bottle with your name label or a repeat prescription slip.

• You contact the pharmacy ahead of travel to make sure that this service and your medication is available.

Pharmacies not commissioned to provide the Emergency Medicines Supply Service free of charge can still provide an emergency supply of medication under specific circumstances, but patients may be charged for this. Please note:

This service is only available in genuine emergencies. It applies to most prescription drugs but not controlled drugs, and it is at the pharmacist's discretion to use their professional judgement as to whether they feel the supply is appropriate.

To find a pharmacy offering this service, use our pharmacy search directory and filter the results by selecting ‘Emergency Medicines Supply (EMS)’.